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Customer support

Setup

  1. Sign up at Crisp

  2. Create a website and get your website ID:

  3. Go to Integrations menu
  4. Select HTML option

  5. Copy the CRISP_WEBSITE_ID value

  6. Add to your .env.prod file (or .env.local for local development):

    CRISP_WEBSITE_ID=your_id_here

  7. Add to the settings.py file:

    config/settings.py
    CRISP_WEBSITE_ID = config('CRISP_WEBSITE_ID')

  8. Include Crisp in your base template, by adding the highlighted line to your <head> section:

    templates/base.html
        <!-- ... -->
    {% block extrahead %}{% endblock extrahead %}
    {% include 'crisp.html' %}
</head>